To protect customer privacy and security, we will only use your name and other information related to you as specified in this privacy policy. Please read this privacy policy carefully before using our services. By using this website or our services, you agree to the terms of this privacy policy. We may update this policy from time to time, and we encourage users to frequently check this page for the latest information.
About Us: PesoOnline is owned and operated by LoanDito Lending Inc. The company is registered with the Philippine Securities and Exchange Commission (SEC) with Certificate of Authority Number NO.L-23-0458-95 and Company Registration Number 2023060102491-02
In this privacy policy, you will learn how we collect, use, and protect your personal information, and the rights and choices you have regarding this information. We are committed to maintaining the privacy and data security of your information throughout your use of our services.
1. Security
Most of your information will be securely stored in electronic data centers. Other information will be stored in paper files. We recognize the importance of protecting and managing the information you share with us. Therefore, we have implemented a series of physical and electronic security measures to protect the personal information we hold, including firewalls, data encryption, and physical access controls to our offices and files. Only employees who need to fulfill their job duties are authorized to access this information. Our security systems meet or exceed industry standards, and we continuously monitor developments to ensure our systems evolve as required.
2. Collection of Your Information
We will retain and use the following details:
- Your name, address, phone number, email address, date of birth, employment status, banking, and financial details;
- Information we receive when making decisions about you, your loans, or applications (including information collected from credit agencies or other sources);
- Details of the loans you have provided to us and any other transactions;
- Details of your contact with us and our contact with you;
- Biometric data, such as facial recognition data or fingerprints, used for customer verification and fraud prevention;
- Any other information reasonably required for operating your account, making decisions about you, or fulfilling our regulatory obligations.
Additionally, we may collect information about your computer and smartphone for system and loan management, as well as product improvement.
All of the above data will be encrypted and uploaded to our servers for purposes such as user identification and verification, communication and interaction, account and service management, marketing, fraud detection and risk management, credit management, transaction and legal compliance, customer service, and quality assurance. Data will only be retained for the necessary duration specified by law and for the purposes for which it was collected.
3. Sharing Information
We will keep your personal information confidential and only share it with others for the purposes stated in this policy. We have trusted relationships with third parties who provide services on our behalf. All service providers are contractually obligated to keep your personal information secure and use it only within the limits we set. We may share your information:
- With any company, organization, or individual used to help us run our lending business, conduct KYC, determine creditworthiness, prevent fraud, collect payments, and recover debts, or who provide services on our behalf;
- With any company, organization, or individual who assists us in providing products or services, ensuring information delivery and service execution;
- For information sharing involving governance and regulatory agencies (such as the Central Bank of the Philippines and the Bureau of Internal Revenue), including overseas relevant agencies;
- With credit agencies on information related to credit and fraud prevention;
- When we seek to recover or transfer our business or any rights or obligations under our agreement with you, with the purchaser or transferee;
- For information sharing needed for public interest, or for other purposes permitted by local law.
4. Mobile Device Data and Application Permissions
Our application may need to access specific features and data on your device to enhance service delivery. Such data will be used when authorized by the user and includes:
- Camera: Camera access is required during the loan application process to capture and upload photos, ensuring a seamless user experience.
- Device Information: Collecting details about the device brand, model, OS version, unique identifiers, network environment, etc., for automatic updates and enhanced security.
If you wish to delete data immediately, please contact our customer service center via email.
5. Retention of Information
We will retain your personal data and records for as long as necessary to achieve the purposes and uses mentioned above, or as required for establishing, exercising, or defending legal claims, for legitimate business purposes, or as required by law. If retaining your personal data is no longer necessary, such data will be disposed of or discarded securely to prevent further processing, unauthorized access, or public disclosure, thus protecting your privacy.
6. Privacy of Minors
This website and its services are only intended for individuals aged 18 years or older. If you are under 18, please do not use this website or provide any personal information to us.
We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a minor, we will take reasonable steps to delete that information as soon as possible. If you believe we may hold information about a minor, please contact our customer service center immediately.
If minors provide false information or attempt to bypass our age restrictions, resulting in their information being collected, we will not be held responsible. We reserve the right to take further appropriate actions if false information or improper usage is discovered.
We encourage parents and guardians to actively participate in their minors' online activities and guide them on how to use and share personal information safely online.
If you have any questions or need to report an issue, please contact our customer service center via email, and we will address it promptly.
7. Changes to the Privacy Policy
Due to business needs or legal requirements, we may modify this privacy policy from time to time without prior notice to you. We encourage you to regularly visit this page to stay informed about the latest privacy policy.
8. Questions and Complaints
If you have any questions, concerns, or complaints about this privacy policy or our use of your personal information, please contact our customer service center via email. We will do our best to resolve your issue promptly.
PesoOnline
PesoOnline is a leading financial technology platform certified by the Philippine Securities and Exchange Commission (SEC), operated by LoanDito Lending Inc. We are committed to providing flexible, convenient, and secure credit lending services to the people of the Philippines.
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